Why does my bag look different from the one in the shop/my queue?

Great question! First, you can trust that even if the packaging isn’t a perfect match, you didn’t get the wrong coffee, and your coffee is fresh and delicious, just as you have come to expect. Our roasters are constantly changing their bag styles and packaging. That’s what we get when working with incredible roasters who are always working towards the best when it comes to their coffee, and even the bags they ship them in. That also means that we don't always have the new images right away - to post on our site -  so the physical bag that arrives could be different than what we show. 

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