FAQ
All Things Coffee
- How do I become a Mistobox Roaster?
- What is Mistobox doing to support BIPOC?
- Do you offer half-caf subscriptions?
- Low Acidic Coffee
- How many cups of coffee do I get per bag?
- Why did I receive the wrong roast level?
Billing & Shipping
- When will my next coffee arrive?
- Can I change my shipping address?
- New Eco-Friendly Packaging Spring 2022
- What is the 6 or 12 shipment coffee plan?
- Do you ship to APO/AE addresses?
- I just became a subscriber. When will I be charged?
Account & Settings
- How do I use the Brew Queue?
- How long do I have to change my mind about the next coffee that I’m going to receive?
- How do I unsubscribe from emails?
- I want to quit my subscription/delete my account info
- Can I change the email on my account?
- I forgot my password
Gift Subscriptions
- Where can I find details on gifts I've purchased?
- How do I claim my gift?
- How do I extend my recipient's gift subscription?
- Why can't I order 1 gift shipment?
- How do I merge gift credit onto my subscription?
- What are the different gift options?